Privacy Policy

The following Privacy Policy applies to users of . This privacy policy statement will inform you about how we collect information, how we store it and how we use it. It is intended to assist you in making informed decisions when using our website and services. The main purpose of our website is to market property for sale and rent in Koh Samui, Thailand.

What we do

We are a luxury real estate agency specialising in overseas resort destinations. In addition to key agency activities of facilitating the buying and selling property we also provide associated advice to buyers and sellers.

Personal data we collect

We collect data, when provided, such as name, email address and telephone phone number.

Use of personal data

We use your personal data/information to manage and develop our business. You may be sent relevant marketing communication for our business or closely linked third parties.

How we store your data

Under GDPR you have certain rights regarding your Personal Information. We have outlined the rights that apply to the Personal Data we collect, which are as follows:
• The right to be informed – this means you have a right to know what happens with your Personal Data. Hopefully this Privacy Policy should provide you with this information.
• The right of access – this means you have the right to know what Personal Data we hold about you. We will provide this information to you free of charge.
• The right of rectification – if the Personal Data we hold about you is incorrect or incomplete you have the right to correct it or complete it.
• The right to erasure – sometimes known as ‘the right to be forgotten’ this means if you request us to do so, we will delete the Personal Data we hold about you. This means we may not be able to provide you with services in the future.
• The right to restrict processing – this means that you can request for us to cease processing your data rather than deleting it. This means we may not be able to provide you with services in the future.
• The right to data portability – this means if you request Personal Data from us we will provide it in a commonly used, machine readable form.
• The right to object – this means you can object to us processing your Personal Data if you do not believe it is in your interest.
• You also have the right to lodge a complaint with a supervisory authority if you so wish.

Use of IP address

An IP address is a number that’s automatically assigned to your computer whenever you’re surfing the web. Web servers automatically identify your computer by its IP address. On occasions, we collect IP addresses for the purposes of system administration, to analyse aggregate information, and to audit the use of our website.

Use of cookies

Cookies are information files that a web site transfers to an individual’s hard drive for record-keeping purposes. Cookies make web-browsing easier for you by saving your preferences while you’re visiting our site. The use of cookies is an industry standard, you will find them on most major web sites. By showing how and when visitors use our site, cookies help us see which areas are popular and which are not. Many improvements and updates to the site are based on such data as total number of visitors and pages viewed and this information is most easily tracked with cookies. We use cookies to better understand and improve areas of our website that our users find valuable. While both of these activities depend on the use of a cookie, visitors to our website always have the option of disabling cookies via their browser preferences. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, note that some parts of our website may not function properly or may be considerably slower if you refuse cookies.

Third party cookies and remarketing

In some special cases we also use cookies provided by trusted third parties. The following section details some common third-party cookies you might encounter through this site.

Google Analytics: Our website uses Google Analytics, one of the most popular and trusted analytics solutions, to help us to understand how people use our website. It does this by tracking such information as how long people spend on our website, the pages they visit, the website that referred them to our website and other aggregate data. We do this so that we can make improvements to our website and provide a better user experience and more engaging content.

Google AdWords: We may use Google AdWords remarketing which allows us to reach people who have been on our website and show them adverts relevant to the pages they have visited. This means, after your visit to our website, you may be shown ads by Google either within the Google Display Network or Google search results. Google AdWords uses cookies in order to show ads based on your past visits to websites to provide relevant ads for products and services of interest to you. You can adjust your settings and also opt out of Google’s use of AdWords cookies by visiting Google’s Ads Settings.


Protecting the security of all personally-identifiable information associated with our visitors is of the utmost concern to us. Once we receive your transmission, we will take reasonable precautions to ensure its security on our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take all reasonable steps to ensure the security of our users’ personal information and maintain their privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of such personal information.

Data breach

A data breach is where someone gains unauthorised access to the data we hold. Should we become aware of any breach of the data we hold, we endeavour to inform affected customers by email within 48 working hours of ascertaining which customers may have been affected.

The data controller

The data controller is Real Asia Limited 69 Liberty House, Welwyn Garden City, Herts, AL7 1FU, UK

How to contact us

Telephone: +44 (0) 207 101 4409